Terms and Conditions

Thank you for visiting our website. This website is owned and operated by Quixxi Singapore Pte Ltd (Registration No. 201725794G). By accessing and/or using this website and related services, you agree to these Terms and Conditions (Terms), which include our Privacy Policy (available on www.quixxiconnect.com) (Privacy Policy). You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree to these Terms. In these Terms, ‘us’, ‘we’ and ‘our’ means Quixxi Singapore Pte Ltd.

1. Registration

You may need to be a registered member to access certain features of our website.

When you register and activate your account, you will provide us with personal information such as your name, email address and telephone number. You must ensure that this information is accurate and current. We will handle all personal information we collect in accordance with our Privacy Policy.

When you register and activate your account, we will provide you with a user name and password. You are responsible for keeping this user name and password secure and are responsible for all use and activity carried out under this user name.
To create an account, you must be:

at least 18 years of age
possess the legal right and ability to enter into a legally binding agreement with us; and
agree and warrant to use the website in accordance with these Terms.

2. Delivery

Delivery occurs by supplying the Customer with the item after payment of the purchase price

3. Fees and Payment

3.1 Software Services Fees:
Fees for the subscribed Software Services (“Subscription Fees”) are set forth on our website at https://www.quixxi.com/pricing, as may be updated by Quixxi from time to time, or as otherwise stated on an Order Form

3.2 Payment Terms:
You agree to pay Quixxi the Subscription Fees and any other applicable fees stated on an Order Form or otherwise specified in this Agreement. All payment obligations under this Agreement are non-cancelable and all fees paid are non-refundable. Unless otherwise stated on an Order Form, fees must be paid in advance of each billing period. You will provide Quixxi with valid and updated credit card information or another form of payment acceptable to Quixxi. If you provide credit card information, you represent that you are authorized to use the card and you authorize Quixxi to charge the card for all payments hereunder. By submitting payment information, you authorize Quixxi to provide that information to third parties for purposes of facilitating payment. You agree to verify any information requested by Quixxi for purposes of acknowledging or completing any payment.

3.3 Overdue Charges:
Any amounts not received by the applicable due date may accrue late interest at 1.5% of the outstanding balance per month, or the maximum interest permitted by applicable law, whichever is less, plus costs of collection. Any amount not received by Quixxi within thirty (30) days after the applicable due date will be deemed a material default under this Agreement, and Quixxi will be entitled to either suspend the Services or terminate the Agreement.

3.4 Changes in Fees:
Upon notice to you, Quixxi may increase any fees specified in an Order Form, provided the increase will not become effective until the expiration of the current Subscription Term. Quixxi may increase any fees that are not specified in an Order Form at any time, with or without notice to you.

3.5 Payment Errors:
If you believe a payment has been processed in error, you must provide written notice to Quixxi within thirty (30) days after the date of payment specifying the nature of the error and the amount in dispute. If notice is not received by Quixxi within such thirty (30) day period, the payment will be deemed final.

3.6 Taxes:
Fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”). You are responsible for paying all Taxes associated with purchases and transactions under this Agreement. If Quixxi is legally required to pay or collect any Taxes on your behalf, Quixxi will invoice you and you will pay the invoiced amount. For clarity, Quixxi will be solely responsible for taxes assessed on Quixxi based on its income.

4. Refund Policy

We offer non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Quixxi will not refund purchases for incompatibility issues, nor due to misunderstandings about software compatibility.

Quixxi also reserves the right to decline refund requests in the following situations:

When a customer demands a refund immediately after buying the software.

When a customer informs us about changing his/her decision to buy the software.

When reasons which prevent a customer from proper using of our software are stated clearly. For example, if the customer requests a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for our software.

We do honor requests for refund for the following reasons:

Verified non-delivery of the product: due to some e-mailing issues where you do not receive an e-mail from us, we will attempt to resend the product to an alternate e-mail address.

Download issues: it may happen so that you are having problems downloading the product, we will make the download available on one of our download servers for you to attempt to download the product from another computer.

5. Termination and Suspension

5.1 Term:
Unless otherwise specified in an Order Form, the term of this Agreement will be year to year (“Subscription Term”). The Subscription Term commences on the Effective Date and will automatically renew on a yearly basis until either Party terminates in accordance with this Agreement. Either Party may terminate the Agreement at any time, for any reason or no reason, by providing notice to the other Party at least thirty (30) days before the end of the relevant Subscription Term. Unless otherwise specified in an Order Form, Subscription Fees during any automatic renewal term will revert to the current pricing in effect at the time such renewal term commences.

5.2 Termination for Cause:
Quixxi may terminate this Agreement, effective immediately upon notice to you, if you or an Affiliate are in material breach of this Agreement. In addition to other amounts you may owe Quixxi, you must immediately pay any unpaid Subscription Fees associated with the remainder of the Subscription Term.

5.3 Rights on Termination or Expiration:
Upon termination or expiration of this Agreement (a) all Order Forms will automatically terminate and be of no force or effect; (b) you will have no rights to continue use of the Services and will cease accessing and/or using the Services; and (c) except as specified in the following paragraph, Quixxi will have no obligation to maintain your Services account or to retain or forward any data to you or any third party, except as required by applicable law.

5.4 Right to Terminate or Suspend Services:
We may suspend or terminate the Services (or any portion thereof) at any time without notice if we believe (a) that any activity or use of Services in connection with your account violates this Agreement, the intellectual property rights of a third party or applicable laws, or is otherwise disruptive or harmful to Quixxi or any third party, or (b) that we are required to do so by law.

6. Jurisdiction and governing law

Your use of the website and these Terms are governed by the law of New South Wales, Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales, Australia.

7. Contact Us

For further information about these Terms or our practices, or make a complaint, please contact us using the details set out below:

E-mail: info@quixxiconnect.com